![]() Overall, I want to love this property because it is absolutely gorgeous but it just fell completely on its face when it came to service. We had to separately ask again for new keys. They sent someone to let us in but no new keys and no waters. They said they would send someone with new keys and water. On our third day we came back to the resort after wine tasting and our room keys didn’t work any longer. Instead of just charging us for eating at the restaurant, it showed up on our account charges as late night in room dining with all of the delivery charges for in room dining. One night we did dinner at the hotel restaurant. On the second day they cleaned our room partially but left dirty towels on the floor in the bathroom and didn’t restock used toiletries. On our first full day at the resort they forgot to clean our room. When we first arrived, dirty dishes from the prior guests were still outside our door and they hadn’t restocked the mini bar from the prior guests. For $2200/night we were looking out over the driveway into the resort and had a constant stream of golf carts driving guests past our room. We booked the forest deluxe studio suite. The staff was very nice but overall the service was really quite bad. The Country Store is adorable and their food was great. Really high quality equipment and attentive staff that kept the gym very clean. My husband and I both had 5 star massages. We were so excited for our stay at Montage Healdsburg. Such a great addition to the Montage family. Looking forward to hopefully returning in the near future. I was there for 4 nights and really didn’t want to leave. Service was very friendly, attentive and engaging. Chef Jason was always visible and asking how everything was. Amazing chef who is incredibly passionate and creative. Food and beverage in restaurant as well as banquets was outstanding. Steamer and iron in room was a very nice touch as well as amenity program that really provided for any need you might have. Cool evenings were awesome and allowed me to keep sliding door open overnight. Nice touch with the Aperture wine in room and incredibly enjoyable to drink it out on the generous size balcony with the fire pit going. The window above shower was very high so would be difficult for anyone who is under a certain height to close. It would have been nice to have motorized shades that could be closed at the push of a button versus with chain. ![]() I understand the desire to make the rooms as bright as possible but it was a little strange to have a full length window in the water closet which had to be closed for privacy anytime it was used. First time I’ve seen this and always one of my pet peeves. ![]() The cutout in the shower glass was brilliant and allowed you to turn on the shower without getting wet trying to do so. All single level “bungalow” style rooms so no noise from above or below. It truly felt as though you were staying in a luxurious tree house. ![]() The resort did a fantastic job of preserving many of the trees in and around the first rooms. Because the resort is new, the landscaping isn’t fully developed but will be spectacular once more mature. Room 312 was beautifully appointed and overlooked the vineyard and Grand Lawn below. The desk agent was very pleasant and have a general overview of the resort. Upon arrival, we were greeted by a very pleasant and attentive bellman and directed into the warm and inviting lobby to check in. The resort has been open only a few months now and did not disappoint. Having stayed several times at Palmetto Bluff, Deer Valley and Laguna, I was excited to be able to experience this mew Healdsburg resort. Montage has become my favorite hotel brand. Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near Wine Road Northern Sonoma County.Hotels near Ridge Vineyards Lytton Springs.Hotels near Five Star Limousine Wine Tours and Transportation Day Tours.Hotels near Healdsburg Ridge Open Space Preserve.Healdsburg Hotels with Laundry Facilities. ![]()
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